Healthcare · 2025
Luma Clinic
A patient-first booking platform and design system for a clinic.
lumaclinic.com
IndustryHealthcare
Year2025
ServicesUI/UX design, Design system, Development
The challenge
A complicated booking flow had to become effortless for patients of all ages.
Our approach
We restructured the flow, built an accessible UI kit and tested with real patients.
Outcome
Online bookings grew 41% while call-centre load decreased.
+41%
Bookings
-27%
Calls
AA
WCAG
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